Thanks again for getting an AutoResponder with A1eBiz Solutions. We realize that there are dozens of companies that have free and paid AutoResponder services. We feel we are in the top two or three with our products features. (see the features , benefits and FAQ's pages at www.A1eBiz.com)

I will give you my personal assurance that we are #1 in customer service. We are an eMail or phone call away. Our business was founded on that principle. If we can help you to use an AutoResponder correctly and profitably, we will benefit from your success.

The simplest way to get you started is for you to print out the help pages. Go to your log-in admin page (http://A1eBiz.com/maxsponder/userlogin.html), log in and click on the blue ? mark at the top right of the page (in the gray bar). Print this out. I know it looks complicated, but it is a good starting point.

Click into each area of the admin page and get a feel for what the different areas are for. Some are fairly self-evident, others will seem more cryptic. Use the help pages as a guide and write questions that arise on the printed pages. You will find that only 10/15% applies to what you personally will need.

When you have a 'feel' for what you do know and don't know contact me I will answer each question individually.

The first things I advise are (by item number on the left side of the admin page):

#3 set-up *from* eMail parameters (Click Here for visual instructions)

The top eMail address is the address that your messages are from.

The middle is the text you want to show in the 'from column' of the readers eMail program. Most people use their name or company name/slogan.

The bottom eMail is the one you signed up with - the one I can use to contact you.

#4 set-up thank you page (Only if you are using a form for sign-up)

You can use a URL to redirect people to after they sign-up for your responder (only if they use a form to get sign ups).

The bottom part of this is rather complex. I would avoid it at this point unless you are extremely conversant in HTML.

#7 eMail personalization settings

Fill in a name at the bottom that will be used generically. The system will use it only if there is no first name for the customer in the database - i.e. use Friend or something semi-personal - this is for using personal touches in the eMail - Dear ~~NAME~~ will become Dear Doc (or Fred or Sally, etc.) if you have collected their first name - if not, then Dear Friend.

'edit AutoResponder owner record' (below the numbers on the left side of admin page)

Fill this in as completely as you can - I will explain why later.

When you have spent some time in the admin page and have a feel for what you do and don't know, contact me. Be as specific as you can and I will explain the intricacies of the system. It is not near as complex as it seems.

People can subscribe to your AutoResponder by eMail - i.e. yourrespondername@A1eBiz.com - It must be the exact name - i.e. Bob and bob are not the same. A1eBiz.com can be in any case- i.e. upper or lower.

You can also generate a form that can collect as much, or as little (eMail address only) information as you would like. I would advise using a form whenever possible and collecting a first name at a minimum. The form will become one of your best tools for building an opt-in list.

Play around in your site. You cannot hurt anything. Just be careful if you do any sends - be sure and test them 1st. The test features sends them only to you. There are test features in all of the message areas or from the top right of the admin page (item #2) for sequential messages.

I look forward to hearing from you.

Your Friend
Doc

P.S. If you need hosting or leads, feel free to contact me as well :o)